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1 on 1 Email Support


Just wanted to post here as I am getting no response via email.

I sent an email support question on Thursday (1:44 AM) to:


I am signed up for that feature. What is the normal turnaround for getting a response?



Hello @javascriptooo

Let me get back to you on email. I’ll try it first then update you maybe later today or tomorrow.

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@joash Thanks!


Hi Steven,

Where did you get that email address from? The reason I ask is that on the CWC+ web page, when you click on the Get Help option (as indicated in the image below)

You get the following page and on it there is no email link associated with the One to One Technical Support.


Hi Chris!

It was in the training page. :slight_smile:

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